Customers

It is our policy to accurately post your payments as you direct. If, however, a discrepancy arises, we will notify you immediately. We do not generally refund any credits for returned merchandise, but can refund for overpayments, if requested. Returned Merchandise Authorization credits usually take about 30 days to process. Our primary method of shipment is uninsured UPS Ground. If you prefer insured shipments, or if you prefer us to use another shipping method or your account, please let us know. Getting you the goods on time is our goal.

 

To update your contact information, request invoicing via email or to answer any questions you may have:

 

Office Manager, Marian Macha Brown, marianb@tristareca.com

713-667-2011 extension 202, 713-874-8102 Direct, 713-663-8221 Fax

 

Payment

Preferred payment is Net 30 via company check or ACH. Alternate methods of payment include cash, personal check, Visa, MasterCard and American Express.
 

Via US Mail to:          P O Box 3179, Houston, Texas 77253-3079

                                          

Via ACH or Wire:       Account Number 0003847861

                                     Routing Number 113011258
                                     SWIFT: SWBKUS44
                                     Amegy Bank of Texas , Houston, Texas